/* ============================================
   SISTEMA DE GESTIÓN PQSFA - DISEÑO MODERNO UI/UX
   Tema: Verde y Dorado - Antioquia Gold LTD
   ============================================ */

/* ============================================
   1. VARIABLES DE DISEÑO Y COLORES
   ============================================ */
/* 
   NOTA: Las variables de color corporativas están definidas en
   variables-corporativas.css. Aquí solo se definen variables
   específicas de diseño que no son de color.
*/
:root {
  /* Variables de diseño (no color) */
  --transition-fast: all 0.2s ease;
  --transition-medium: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
  --transition-slow: all 0.5s cubic-bezier(0.4, 0, 0.2, 1);

  /* Espaciado */
  --spacing-xs: 0.5rem;
  --spacing-sm: 1rem;
  --spacing-md: 1.5rem;
  --spacing-lg: 2rem;
  --spacing-xl: 3rem;

  /* Bordes */
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-xl: 24px;
  --radius-full: 50%;

  /* Compatibilidad con código existente - Mapeo a variables corporativas */
  --primary-green: var(--agd-green-light);
  --primary-green-dark: var(--agd-green-dark);
  --primary-green-light: var(--agd-green-lighter);
  --secondary-green: var(--agd-green);
  --accent-green: var(--agd-green-lighter);

  --gradient-green-start: var(--agd-green);
  --gradient-green-end: var(--agd-green);
  --gradient-teal-start: var(--agd-green);
  --gradient-teal-end: var(--agd-green);

  --white: var(--bg-white);
  --off-white: var(--bg-lighter);
  --light-gray: var(--bg-gray);
  --medium-gray: var(--text-secondary);
  --dark-gray: var(--bg-dark);
  --text-dark: var(--text-primary);

  --success: var(--color-success);
  --warning: var(--color-warning);
  --danger: var(--color-danger);
  --info: var(--color-info);
}

/* ============================================
   2. RESET Y CONFIGURACIÓN GLOBAL
   ============================================ */
* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

body {
  font-family: "Inter", "Segoe UI", "Roboto", -apple-system, sans-serif;
  background: #f8f9fa;
  color: var(--text-dark);
  line-height: 1.6;
  overflow-x: hidden;
  min-height: 100vh;
}

/* Scrollbar personalizado */
::-webkit-scrollbar {
  width: 10px;
  height: 10px;
}

::-webkit-scrollbar-track {
  background: var(--light-gray);
}

::-webkit-scrollbar-thumb {
  background: var(--agd-green);
  border-radius: 10px;
}

::-webkit-scrollbar-thumb:hover {
  background: var(--agd-green-lighter);
}

/* ============================================
   3. ANIMACIONES GLOBALES
   ============================================ */
@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(20px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes fadeInUp {
  from {
    opacity: 0;
    transform: translateY(30px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes slideInRight {
  from {
    opacity: 0;
    transform: translateX(-30px);
  }
  to {
    opacity: 1;
    transform: translateX(0);
  }
}

@keyframes scaleIn {
  from {
    opacity: 0;
    transform: scale(0.9);
  }
  to {
    opacity: 1;
    transform: scale(1);
  }
}

@keyframes pulse {
  0%,
  100% {
    transform: scale(1);
  }
  50% {
    transform: scale(1.05);
  }
}

@keyframes shimmer {
  0% {
    background-position: -1000px 0;
  }
  100% {
    background-position: 1000px 0;
  }
}

@keyframes float {
  0%,
  100% {
    transform: translateY(0px);
  }
  50% {
    transform: translateY(-10px);
  }
}

@keyframes rotate {
  from {
    transform: rotate(0deg);
  }
  to {
    transform: rotate(360deg);
  }
}

/* ============================================
   4. COMPONENTES DE TARJETAS (CARDS)
   ============================================ */
.pqrs-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  padding: var(--spacing-lg);
  transition: var(--transition-medium);
  border: 1px solid rgba(46, 204, 113, 0.1);
  animation: fadeInUp 0.5s ease;
}

.pqrs-card:hover {
  transform: translateY(-5px);
  box-shadow: var(--shadow-hover);
  border-color: var(--primary-green);
}

.pqrs-card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: var(--spacing-md);
  padding-bottom: var(--spacing-sm);
  border-bottom: 2px solid var(--light-gray);
}

.pqrs-card-title {
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--primary-green-dark);
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
}

.pqrs-card-title i {
  font-size: 1.8rem;
  color: var(--primary-green);
}

.pqrs-card-body {
  padding: var(--spacing-sm) 0;
}

.pqrs-card-footer {
  margin-top: var(--spacing-md);
  padding-top: var(--spacing-md);
  border-top: 1px solid var(--light-gray);
}

/* Tarjetas de estadísticas */
.stat-card {
  background: var(--agd-green);
  color: var(--white);
  border-radius: var(--radius-lg);
  padding: var(--spacing-lg);
  box-shadow: var(--shadow-lg);
  transition: var(--transition-medium);
  position: relative;
  overflow: hidden;
  animation: scaleIn 0.5s ease;
}

.stat-card::before {
  content: "";
  position: absolute;
  top: -50%;
  right: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(255, 255, 255, 0.1) 0%,
    transparent 70%
  );
  animation: float 6s ease-in-out infinite;
}

.stat-card:hover {
  transform: translateY(-8px) scale(1.02);
  box-shadow: var(--shadow-xl);
}

.stat-card-icon {
  font-size: 3rem;
  margin-bottom: var(--spacing-sm);
  opacity: 0.9;
}

.stat-card-value {
  font-size: 2.5rem;
  font-weight: 700;
  margin-bottom: var(--spacing-xs);
}

.stat-card-label {
  font-size: 0.95rem;
  opacity: 0.9;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 1px;
}

/* ============================================
   5. BOTONES MODERNOS
   ============================================ */
.btn-pqrs {
  padding: 12px 28px;
  border-radius: var(--radius-md);
  font-weight: 600;
  font-size: 1rem;
  border: none;
  cursor: pointer;
  transition: var(--transition-medium);
  display: inline-flex;
  align-items: center;
  gap: var(--spacing-xs);
  position: relative;
  overflow: hidden;
  text-decoration: none;
  text-align: center;
  box-shadow: var(--shadow-sm);
}

.btn-pqrs::before {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.3);
  transform: translate(-50%, -50%);
  transition: width 0.6s, height 0.6s;
}

.btn-pqrs:hover::before {
  width: 300px;
  height: 300px;
}

.btn-pqrs:active {
  transform: scale(0.95);
}

/* Botón primario verde */
.btn-pqrs-primary {
  background: var(--agd-green);
  color: var(--white);
}

.btn-pqrs-primary:hover {
  box-shadow: 0 8px 24px rgba(46, 204, 113, 0.35);
  transform: translateY(-2px);
}

/* Botón secundario */
.btn-pqrs-secondary {
  background: var(--agd-green);
  color: var(--white);
}

.btn-pqrs-secondary:hover {
  box-shadow: 0 8px 24px rgba(26, 188, 156, 0.35);
  transform: translateY(-2px);
}

/* Botón outline */
.btn-pqrs-outline {
  background: transparent;
  color: var(--primary-green);
  border: 2px solid var(--primary-green);
}

.btn-pqrs-outline:hover {
  background: var(--primary-green);
  color: var(--white);
  box-shadow: var(--shadow-md);
}

/* Botón de peligro */
.btn-pqrs-danger {
  background: linear-gradient(135deg, #e74c3c, #c0392b);
  color: var(--white);
}

.btn-pqrs-danger:hover {
  box-shadow: 0 8px 24px rgba(231, 76, 60, 0.35);
}

/* Botón grande */
.btn-pqrs-lg {
  padding: 16px 40px;
  font-size: 1.1rem;
}

/* Botón pequeño */
.btn-pqrs-sm {
  padding: 8px 16px;
  font-size: 0.9rem;
}

/* ============================================
   6. FORMULARIOS MODERNOS
   ============================================ */
.form-pqrs {
  background: var(--white);
  padding: var(--spacing-xl);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  animation: fadeIn 0.5s ease;
}

.form-group-pqrs {
  margin-bottom: var(--spacing-lg);
  position: relative;
}

.form-label-pqrs {
  display: block;
  font-weight: 600;
  color: var(--primary-green-dark);
  margin-bottom: var(--spacing-xs);
  font-size: 0.95rem;
  transition: var(--transition-fast);
}

.form-control-pqrs {
  width: 100%;
  padding: 14px 18px;
  border: 2px solid var(--light-gray);
  border-radius: var(--radius-md);
  font-size: 1rem;
  transition: var(--transition-medium);
  background: var(--white);
  color: var(--text-dark);
}

.form-control-pqrs:focus {
  outline: none;
  border-color: var(--primary-green);
  box-shadow: 0 0 0 4px rgba(46, 204, 113, 0.1);
  transform: translateY(-2px);
}

.form-control-pqrs:hover {
  border-color: var(--primary-green-light);
}

/* Textarea */
textarea.form-control-pqrs {
  resize: vertical;
  min-height: 120px;
  font-family: inherit;
}

/* Select personalizado */
.form-select-pqrs {
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='24' height='24' viewBox='0 0 24 24' fill='none' stroke='%232ecc71' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 12px center;
  background-size: 20px;
  padding-right: 40px;
}

/* Input file personalizado */
.file-upload-pqrs {
  position: relative;
  display: inline-block;
  width: 100%;
}

.file-upload-pqrs input[type="file"] {
  position: absolute;
  opacity: 0;
  width: 100%;
  height: 100%;
  cursor: pointer;
}

.file-upload-label {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: var(--spacing-sm);
  padding: var(--spacing-lg);
  border: 3px dashed var(--primary-green);
  border-radius: var(--radius-md);
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.05),
    rgba(46, 204, 113, 0.1)
  );
  cursor: pointer;
  transition: var(--transition-medium);
  color: var(--primary-green-dark);
  font-weight: 600;
}

.file-upload-label:hover {
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.1),
    rgba(46, 204, 113, 0.15)
  );
  border-color: var(--primary-green-dark);
  transform: scale(1.02);
}

.file-upload-label i {
  font-size: 2rem;
}

/* ============================================
   7. BADGES Y ETIQUETAS DE ESTADO
   ============================================ */
.badge-pqrs {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 16px;
  border-radius: 20px;
  font-size: 0.85rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  box-shadow: var(--shadow-sm);
  animation: scaleIn 0.3s ease;
}

.badge-pendiente {
  background: linear-gradient(135deg, #f39c12, #e67e22);
  color: var(--white);
}

.badge-proceso {
  background: linear-gradient(135deg, #3498db, #2980b9);
  color: var(--white);
}

.badge-apoyo {
  background: linear-gradient(135deg, #9b59b6, #8e44ad);
  color: var(--white);
}

.badge-resuelta {
  background: linear-gradient(135deg, #2ecc71, #27ae60);
  color: var(--white);
}

.badge-vencida {
  background: linear-gradient(135deg, #e74c3c, #c0392b);
  color: var(--white);
  animation: pulse 2s infinite;
}

.badge-cerrada {
  background: linear-gradient(135deg, #95a5a6, #7f8c8d);
  color: var(--white);
}

/* ============================================
   8. TABLAS MODERNAS Y RESPONSIVAS
   ============================================ */
.table-pqrs-container {
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  overflow: hidden;
  animation: fadeIn 0.5s ease;
  position: relative;
}

/* Contenedor responsivo para tablas */
.table-responsive {
  overflow-x: auto;
  overflow-y: visible;
  -webkit-overflow-scrolling: touch;
  border-radius: var(--radius-lg);
  position: relative;
}

/* Estilos para el scroll horizontal */
.table-responsive::-webkit-scrollbar {
  height: 8px;
}

.table-responsive::-webkit-scrollbar-track {
  background: var(--light-gray);
  border-radius: 4px;
}

.table-responsive::-webkit-scrollbar-thumb {
  background: linear-gradient(
    90deg,
    var(--primary-green),
    var(--primary-green-dark)
  );
  border-radius: 4px;
}

.table-responsive::-webkit-scrollbar-thumb:hover {
  background: var(--accent-green);
}

/* Indicador visual de scroll */
.table-responsive::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  width: 30px;
  background: linear-gradient(90deg, transparent, rgba(46, 204, 113, 0.1));
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.3s ease;
}

.table-responsive.scrollable::after {
  opacity: 1;
}

.table-pqrs {
  width: 100%;
  min-width: 800px; /* Ancho mínimo para mantener estructura */
  border-collapse: separate;
  border-spacing: 0;
}

.table-pqrs thead {
  background: var(--agd-green);
  color: var(--white);
  position: sticky;
  top: 0;
  z-index: 10;
}

.table-pqrs thead th {
  padding: 18px 20px;
  text-align: left;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 1px;
  font-size: 0.9rem;
  white-space: nowrap;
  position: relative;
}

/* Anchos específicos para columnas */
.table-pqrs th:nth-child(1), /* Radicado */
.table-pqrs td:nth-child(1) {
  width: 150px;
  min-width: 150px;
}

.table-pqrs th:nth-child(2), /* Ciudadano */
.table-pqrs td:nth-child(2) {
  width: 200px;
  min-width: 200px;
}

.table-pqrs th:nth-child(3), /* Tipo */
.table-pqrs td:nth-child(3) {
  width: 120px;
  min-width: 120px;
}

.table-pqrs th:nth-child(4), /* Asunto */
.table-pqrs td:nth-child(4) {
  width: 250px;
  min-width: 250px;
}

.table-pqrs th:nth-child(5), /* Estado */
.table-pqrs td:nth-child(5) {
  width: 140px;
  min-width: 140px;
}

.table-pqrs th:nth-child(6), /* Fecha */
.table-pqrs td:nth-child(6) {
  width: 130px;
  min-width: 130px;
}

.table-pqrs th:nth-child(7), /* Acciones */
.table-pqrs td:nth-child(7) {
  width: 100px;
  min-width: 100px;
  text-align: center;
}

.table-pqrs tbody tr {
  transition: var(--transition-fast);
  border-bottom: 1px solid var(--light-gray);
}

.table-pqrs tbody tr:hover {
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.05),
    rgba(46, 204, 113, 0.02)
  );
  transform: scale(1.01);
  box-shadow: var(--shadow-sm);
}

.table-pqrs tbody td {
  padding: 16px 20px;
  color: var(--text-dark);
  vertical-align: middle;
}

/* Estilos para contenido de celdas */
.table-pqrs tbody td:first-child {
  font-weight: 600;
  color: var(--primary-green-dark);
}

.table-pqrs tbody td:nth-child(2) {
  line-height: 1.4;
}

.table-pqrs tbody td:nth-child(4) {
  max-width: 250px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Botones de acción en tabla */
.btn-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: none;
  cursor: pointer;
  transition: var(--transition-medium);
  text-decoration: none;
  margin: 0 2px;
}

.btn-primary {
  background: var(--agd-green);
  color: var(--white);
}

.btn-primary:hover {
  background: var(--agd-green-dark);
  transform: scale(1.1);
  box-shadow: var(--shadow-md);
}

.btn-secondary {
  background: var(--agd-gold);
  color: var(--white);
}

.btn-secondary:hover {
  background: var(--agd-gold-dark);
  transform: scale(1.1);
  box-shadow: var(--shadow-md);
}

.btn-warning {
  background: var(--agd-gold);
  color: var(--white);
}

.btn-warning:hover {
  background: var(--agd-gold-dark);
  transform: scale(1.1);
  box-shadow: var(--shadow-md);
}

/* Tooltip para botones de acción */
.btn-action[title] {
  position: relative;
}

.btn-action[title]:hover::after {
  content: attr(title);
  position: absolute;
  bottom: 100%;
  left: 50%;
  transform: translateX(-50%);
  background: var(--dark-gray);
  color: var(--white);
  padding: 4px 8px;
  border-radius: 4px;
  font-size: 0.8rem;
  white-space: nowrap;
  z-index: 1000;
  margin-bottom: 5px;
  animation: fadeIn 0.2s ease;
}

/* Responsive para tablas */
@media (max-width: 1200px) {
  .table-pqrs {
    min-width: 700px;
  }

  .table-pqrs th:nth-child(4),
  .table-pqrs td:nth-child(4) {
    width: 200px;
    min-width: 200px;
  }
}

@media (max-width: 768px) {
  .table-pqrs {
    min-width: 600px;
  }

  .table-pqrs th,
  .table-pqrs td {
    padding: 12px 15px;
    font-size: 0.9rem;
  }

  .table-pqrs th:nth-child(2),
  .table-pqrs td:nth-child(2) {
    width: 150px;
    min-width: 150px;
  }

  .table-pqrs th:nth-child(4),
  .table-pqrs td:nth-child(4) {
    width: 150px;
    min-width: 150px;
  }

  .btn-action {
    width: 28px;
    height: 28px;
    font-size: 0.8rem;
  }
}

@media (max-width: 480px) {
  .table-pqrs {
    min-width: 500px;
  }

  .table-pqrs th,
  .table-pqrs td {
    padding: 10px 12px;
    font-size: 0.85rem;
  }

  .table-pqrs th:nth-child(1),
  .table-pqrs td:nth-child(1) {
    width: 120px;
    min-width: 120px;
  }

  .table-pqrs th:nth-child(2),
  .table-pqrs td:nth-child(2) {
    width: 120px;
    min-width: 120px;
  }

  .table-pqrs th:nth-child(4),
  .table-pqrs td:nth-child(4) {
    width: 120px;
    min-width: 120px;
  }

  .btn-action {
    width: 24px;
    height: 24px;
    font-size: 0.7rem;
  }
}

/* ============================================
   9. MODALES MODERNOS
   ============================================ */
.modal-pqrs-overlay {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.6);
  backdrop-filter: blur(5px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  opacity: 0;
  visibility: hidden;
  transition: var(--transition-medium);
}

.modal-pqrs-overlay.active {
  opacity: 1;
  visibility: visible;
}

.modal-pqrs {
  background: var(--white);
  border-radius: var(--radius-xl);
  max-width: 700px;
  width: 90%;
  max-height: 90vh;
  overflow-y: auto;
  box-shadow: var(--shadow-xl);
  transform: scale(0.9) translateY(20px);
  transition: var(--transition-medium);
  animation: scaleIn 0.3s ease forwards;
}

.modal-pqrs-overlay.active .modal-pqrs {
  transform: scale(1) translateY(0);
}

.modal-pqrs-header {
  padding: var(--spacing-lg);
  border-bottom: 2px solid var(--light-gray);
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: linear-gradient(135deg, rgba(46, 204, 113, 0.1), transparent);
}

.modal-pqrs-title {
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--primary-green-dark);
}

.modal-pqrs-close {
  background: none;
  border: none;
  font-size: 2rem;
  color: var(--medium-gray);
  cursor: pointer;
  transition: var(--transition-fast);
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
}

.modal-pqrs-close:hover {
  background: var(--light-gray);
  color: var(--danger);
  transform: rotate(90deg);
}

.modal-pqrs-body {
  padding: var(--spacing-lg);
}

.modal-pqrs-footer {
  padding: var(--spacing-lg);
  border-top: 1px solid var(--light-gray);
  display: flex;
  justify-content: flex-end;
  gap: var(--spacing-sm);
}

/* ============================================
   9.1. AJUSTES PARA MODALES GENERALES
   ============================================ */
.modal-dialog {
  max-width: 640px;
}

.modal-content {
  border: none;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  background: var(--white);
  overflow: hidden;
}

.modal-header {
  padding: var(--spacing-lg);
  border-bottom: 1px solid var(--light-gray);
  background: linear-gradient(135deg, rgba(46, 204, 113, 0.08), transparent);
  align-items: center;
}

.modal-header .modal-title {
  font-size: 1.35rem;
  font-weight: 700;
  color: var(--text-dark);
}

.modal-header .close {
  font-size: 1.75rem;
  opacity: 0.65;
  transition: var(--transition-fast);
}

.modal-header .close:hover {
  opacity: 1;
  color: var(--danger);
}

.modal-body {
  padding: var(--spacing-lg);
  background: var(--white);
}

.modal-footer {
  padding: var(--spacing-lg);
  border-top: 1px solid var(--light-gray);
  background: var(--off-white);
  display: flex;
  justify-content: flex-end;
  gap: var(--spacing-sm);
  flex-wrap: wrap;
}

.modal-footer .btn {
  min-width: 130px;
  border-radius: var(--radius-md);
  font-weight: 600;
  box-shadow: var(--shadow-sm);
}

.modal-footer .btn-secondary,
.modal-footer .btn-default {
  background: #95a5a6;
  color: var(--white);
  border: none;
}

.modal-footer .btn-secondary:hover,
.modal-footer .btn-default:hover {
  background: #7f8c8d;
}

.modal-footer .btn-primary {
  background: var(--agd-green);
  border: none;
}

.modal-footer .btn-primary:hover {
  box-shadow: 0 8px 24px rgba(46, 204, 113, 0.3);
  transform: translateY(-1px);
}

@media (max-width: 768px) {
  .modal-dialog {
    width: calc(100% - 2rem);
    max-width: none;
    margin: 1rem auto;
  }

  .modal-header,
  .modal-body,
  .modal-footer {
    padding: var(--spacing-md);
  }
}

/* ============================================
   10. ALERTAS Y NOTIFICACIONES
   ============================================ */
.alert-pqrs {
  padding: 16px 20px;
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
  margin-bottom: var(--spacing-md);
  animation: slideInRight 0.4s ease;
  box-shadow: var(--shadow-sm);
}

.alert-pqrs i {
  font-size: 1.5rem;
}

.alert-success {
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.15),
    rgba(46, 204, 113, 0.05)
  );
  color: var(--primary-green-dark);
  border-left: 4px solid var(--success);
}

.alert-warning {
  background: linear-gradient(
    135deg,
    rgba(243, 156, 18, 0.15),
    rgba(243, 156, 18, 0.05)
  );
  color: #d68910;
  border-left: 4px solid var(--warning);
}

.alert-danger {
  background: linear-gradient(
    135deg,
    rgba(231, 76, 60, 0.15),
    rgba(231, 76, 60, 0.05)
  );
  color: #c0392b;
  border-left: 4px solid var(--danger);
}

.alert-info {
  background: linear-gradient(
    135deg,
    rgba(52, 152, 219, 0.15),
    rgba(52, 152, 219, 0.05)
  );
  color: #2980b9;
  border-left: 4px solid var(--info);
}

/* ============================================
   11. LOADING Y SPINNERS
   ============================================ */
.spinner-pqrs {
  width: 50px;
  height: 50px;
  border: 4px solid var(--light-gray);
  border-top: 4px solid var(--primary-green);
  border-radius: 50%;
  animation: rotate 1s linear infinite;
  margin: 0 auto;
}

.loading-overlay {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(255, 255, 255, 0.95);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  z-index: 10000;
  backdrop-filter: blur(5px);
}

.loading-text {
  margin-top: var(--spacing-md);
  color: var(--primary-green-dark);
  font-weight: 600;
  font-size: 1.1rem;
}

/* ============================================
   12. TIMELINE / HISTORIAL
   ============================================ */
.timeline-pqrs {
  position: relative;
  padding-left: 40px;
  margin: var(--spacing-lg) 0;
}

.timeline-pqrs::before {
  content: "";
  position: absolute;
  left: 15px;
  top: 0;
  bottom: 0;
  width: 3px;
  background: linear-gradient(
    180deg,
    var(--primary-green),
    var(--primary-green-light)
  );
}

.timeline-item {
  position: relative;
  margin-bottom: var(--spacing-lg);
  animation: fadeInUp 0.5s ease;
}

.timeline-item::before {
  content: "";
  position: absolute;
  left: -32px;
  top: 8px;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--primary-green);
  border: 3px solid var(--white);
  box-shadow: 0 0 0 3px var(--primary-green);
  z-index: 1;
}

.timeline-content {
  background: var(--white);
  padding: var(--spacing-md);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm);
  transition: var(--transition-medium);
}

.timeline-content:hover {
  box-shadow: var(--shadow-md);
  transform: translateX(5px);
}

.timeline-date {
  font-size: 0.85rem;
  color: var(--medium-gray);
  font-weight: 600;
}

.timeline-title {
  font-weight: 700;
  color: var(--primary-green-dark);
  margin: var(--spacing-xs) 0;
}

/* ============================================
   13. DASHBOARD STATS
   ============================================ */
.dashboard-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: var(--spacing-lg);
  margin-bottom: var(--spacing-xl);
}

/* ============================================
   14. PROGRESS BAR
   ============================================ */
.progress-pqrs {
  height: 12px;
  background: var(--light-gray);
  border-radius: 10px;
  overflow: hidden;
  box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.1);
}

.progress-bar-pqrs {
  height: 100%;
  background: var(--agd-green);
  border-radius: 10px;
  transition: width 1s ease;
  position: relative;
  overflow: hidden;
}

.progress-bar-pqrs::after {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  bottom: 0;
  right: 0;
  background: linear-gradient(
    90deg,
    transparent,
    rgba(255, 255, 255, 0.3),
    transparent
  );
  animation: shimmer 2s infinite;
}

/* ============================================
   15. TOOLTIPS
   ============================================ */
.tooltip-pqrs {
  position: relative;
  display: inline-block;
}

.tooltip-pqrs .tooltip-text {
  visibility: hidden;
  background: var(--dark-gray);
  color: var(--white);
  text-align: center;
  padding: 8px 12px;
  border-radius: var(--radius-sm);
  position: absolute;
  z-index: 1000;
  bottom: 125%;
  left: 50%;
  transform: translateX(-50%);
  opacity: 0;
  transition: var(--transition-fast);
  white-space: nowrap;
  font-size: 0.85rem;
  box-shadow: var(--shadow-md);
}

.tooltip-pqrs:hover .tooltip-text {
  visibility: visible;
  opacity: 1;
}

/* ============================================
   16. RESPONSIVE DESIGN
   ============================================ */
@media (max-width: 768px) {
  .dashboard-stats {
    grid-template-columns: 1fr;
  }

  .form-pqrs {
    padding: var(--spacing-md);
  }

  .modal-pqrs {
    width: 95%;
  }

  .btn-pqrs-lg {
    padding: 14px 24px;
    font-size: 1rem;
  }

  .stat-card-value {
    font-size: 2rem;
  }
}

/* ============================================
   17. DASHBOARD ESPECÍFICO
   ============================================ */
.dashboard-header {
  background: var(--agd-green);
  color: var(--white);
  padding: var(--spacing-lg) 0;
  box-shadow: var(--shadow-lg);
  margin-bottom: var(--spacing-xl);
}

.header-content {
  margin: 0 auto;
  padding: 0 var(--spacing-lg);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.dashboard-title {
  font-size: 2.5rem;
  font-weight: 700;
  margin: 0;
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
}

.dashboard-subtitle {
  font-size: 1.1rem;
  opacity: 0.9;
  margin: var(--spacing-xs) 0 0 0;
}

.header-right {
  display: flex;
  align-items: center;
  gap: var(--spacing-md);
}

.user-info {
  display: flex;
  align-items: center;
  gap: var(--spacing-xs);
  font-weight: 500;
}

.user-info i {
  font-size: 1.5rem;
}

.dashboard-main {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 var(--spacing-lg);
}

/* Filtros */
.filters-section {
  margin-bottom: var(--spacing-xl);
}

.filters-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: var(--spacing-md);
  margin-bottom: var(--spacing-lg);
}

.filters-actions {
  display: flex;
  gap: var(--spacing-sm);
  justify-content: flex-end;
}

/* Gráficas */
.charts-section {
  margin-bottom: var(--spacing-xl);
}

.charts-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));
  gap: var(--spacing-lg);
  margin-bottom: var(--spacing-lg);
}

/* Tabla mejorada */
.table-section {
  margin-bottom: var(--spacing-xl);
}

.asunto-preview {
  max-width: 200px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.lineas-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}

.tag-linea {
  background: var(--agd-green);
  color: var(--white);
  padding: 2px 8px;
  border-radius: 12px;
  font-size: 0.75rem;
  font-weight: 500;
}

.action-buttons {
  display: flex;
  gap: var(--spacing-xs);
}

/* Paginación */
.pagination-container {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: var(--spacing-lg);
  padding-top: var(--spacing-md);
  border-top: 1px solid var(--light-gray);
}

.pagination-info {
  color: var(--medium-gray);
  font-size: 0.9rem;
}

.pagination {
  display: flex;
  gap: var(--spacing-xs);
}

/* Badges específicos - ESTANDARIZADOS */
.badge-peticion {
  background: linear-gradient(135deg, #3498db, #2980b9);
  color: var(--white);
}

.badge-queja {
  background: linear-gradient(135deg, #e67e22, #d35400);
  color: var(--white);
}

.badge-reclamo {
  background: linear-gradient(135deg, #e74c3c, #c0392b);
  color: var(--white);
}

.badge-sugerencia {
  background: linear-gradient(135deg, #9b59b6, #8e44ad);
  color: var(--white);
}

.badge-felicitacion {
  background: var(--agd-green);
  color: var(--text-white);
}

.badge-agradecimiento {
  background: var(--agd-gold);
  color: var(--text-primary);
}

.badge-derechopeticion {
  background: linear-gradient(135deg, #16a085, #1abc9c);
  color: var(--white);
}

/* Estados - ESTANDARIZADOS */
.badge-pendiente_de_asignacion {
  background: linear-gradient(135deg, #f39c12, #e67e22);
  color: var(--white);
}

.badge-en_proceso {
  background: linear-gradient(135deg, #3498db, #2980b9);
  color: var(--white);
}

.badge-en_aprobación {
  background: linear-gradient(135deg, #f39c12, #e67e22);
  color: var(--white);
}

.badge-en_apoyo {
  background: linear-gradient(135deg, #9b59b6, #8e44ad);
  color: var(--white);
}

.badge-resuelta {
  background: linear-gradient(135deg, #2ecc71, #27ae60);
  color: var(--white);
}

.badge-vencida {
  background: linear-gradient(135deg, #e74c3c, #c0392b);
  color: var(--white);
  animation: pulse 2s infinite;
}

.badge-cerrada {
  background: linear-gradient(135deg, #95a5a6, #7f8c8d);
  color: var(--white);
}

/* Badges de Bootstrap para compatibilidad */
.badge-warning {
  background: linear-gradient(135deg, #f39c12, #e67e22) !important;
  color: white !important;
}

.badge-primary {
  background: linear-gradient(135deg, #3498db, #2980b9) !important;
  color: white !important;
}

.badge-info {
  background: linear-gradient(135deg, #9b59b6, #8e44ad) !important;
  color: white !important;
}

.badge-success {
  background: linear-gradient(135deg, #2ecc71, #27ae60) !important;
  color: white !important;
}

.badge-danger {
  background: linear-gradient(135deg, #e74c3c, #c0392b) !important;
  color: white !important;
}

/* ============================================
   18. UTILIDADES
   ============================================ */
.text-center {
  text-align: center;
}

.text-right {
  text-align: right;
}

.text-muted {
  color: var(--medium-gray);
}

.mb-0 {
  margin-bottom: 0 !important;
}

.mt-lg {
  margin-top: var(--spacing-lg);
}

.mb-lg {
  margin-bottom: var(--spacing-lg);
}

.p-lg {
  padding: var(--spacing-lg);
}

.fade-in {
  animation: fadeIn 0.5s ease;
}

.slide-in-right {
  animation: slideInRight 0.5s ease;
}

/* Clase de animación para elementos que aparecen al scroll */
.animate-on-scroll {
  opacity: 0;
  transform: translateY(30px);
  transition: var(--transition-slow);
}

.animate-on-scroll.visible {
  opacity: 1;
  transform: translateY(0);
}

/* ============================================
   19. FORMULARIO PÚBLICO
   ============================================ */
.formulario-publico {
  background: linear-gradient(135deg, #f8fffe 0%, #ecf9f4 50%, #e8f5e8 100%);
  min-height: 100vh;
}

/* Header Público */
.public-header {
  background: var(--agd-green);
  color: var(--white);
  padding: var(--spacing-lg) 0;
  box-shadow: var(--shadow-lg);
  position: relative;
  overflow: hidden;
}

.public-header::before {
  content: "";
  position: absolute;
  top: -50%;
  right: -20%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(255, 255, 255, 0.1) 0%,
    transparent 70%
  );
  animation: float 8s ease-in-out infinite;
}

.header-container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 var(--spacing-lg);
  display: flex;
  justify-content: space-between;
  align-items: center;
  position: relative;
  z-index: 1;
}

.logo-section {
  display: flex;
  flex-direction: column;
}

.logo {
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
  font-size: 2rem;
  font-weight: 700;
  margin-bottom: var(--spacing-xs);
}

.logo i {
  font-size: 2.5rem;
  color: rgba(255, 255, 255, 0.9);
}

.header-subtitle {
  font-size: 1.1rem;
  opacity: 0.9;
  margin: 0;
}

/* Contenido Principal */
.formulario-main {
  max-width: 900px;
  margin: 0 auto;
  padding: var(--spacing-xl) var(--spacing-lg);
}

/* Mensaje de Resultado */
.mensaje-container {
  margin-bottom: var(--spacing-xl);
  animation: fadeInUp 0.5s ease;
}

.radicado-success {
  margin-top: var(--spacing-lg);
  animation: scaleIn 0.5s ease;
}

.radicado-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: var(--spacing-xl);
  box-shadow: var(--shadow-lg);
  text-align: center;
  border: 3px solid var(--primary-green);
  position: relative;
  overflow: hidden;
}

.radicado-card::before {
  content: "";
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(46, 204, 113, 0.1) 0%,
    transparent 70%
  );
  animation: rotate 20s linear infinite;
}

.radicado-icon {
  font-size: 4rem;
  color: var(--primary-green);
  margin-bottom: var(--spacing-md);
  position: relative;
  z-index: 1;
}

.radicado-info {
  position: relative;
  z-index: 1;
}

.radicado-info h3 {
  color: var(--primary-green-dark);
  margin-bottom: var(--spacing-md);
  font-size: 1.5rem;
}

.radicado-numero {
  font-size: 2.5rem;
  font-weight: 700;
  color: var(--primary-green);
  margin: var(--spacing-md) 0;
  padding: var(--spacing-md);
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.1),
    rgba(46, 204, 113, 0.05)
  );
  border-radius: var(--radius-md);
  border: 2px dashed var(--primary-green);
  font-family: "Courier New", monospace;
  letter-spacing: 2px;
}

.radicado-actions {
  display: flex;
  gap: var(--spacing-sm);
  justify-content: center;
  margin-top: var(--spacing-lg);
}

/* Formulario */
.formulario-container {
  background: var(--white);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
  overflow: hidden;
  animation: fadeInUp 0.5s ease;
}

.formulario-header {
  background: var(--agd-green);
  color: var(--white);
  padding: var(--spacing-xl);
  text-align: center;
  position: relative;
  overflow: hidden;
}

.formulario-header::before {
  content: "";
  position: absolute;
  top: -50%;
  right: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(255, 255, 255, 0.1) 0%,
    transparent 70%
  );
  animation: float 6s ease-in-out infinite;
}

.formulario-titulo {
  font-size: 2.5rem;
  font-weight: 700;
  margin: 0 0 var(--spacing-sm) 0;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: var(--spacing-sm);
  position: relative;
  z-index: 1;
}

.formulario-descripcion {
  font-size: 1.1rem;
  opacity: 0.9;
  margin: 0;
  position: relative;
  z-index: 1;
}

.required {
  color: #e74c3c;
  font-weight: bold;
}

/* Secciones del Formulario */
.form-section {
  padding: var(--spacing-xl);
  border-bottom: 1px solid var(--light-gray);
  opacity: 0;
  transform: translateY(30px);
  transition: var(--transition-slow);
}

.form-section:last-child {
  border-bottom: none;
}

.section-header {
  margin-bottom: var(--spacing-lg);
}

.section-title {
  font-size: 1.5rem;
  font-weight: 600;
  color: var(--primary-green-dark);
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
  margin: 0;
}

/* Grid del Formulario */
.form-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: var(--spacing-md);
}

/* Ayuda del Formulario */
.form-help {
  display: flex;
  align-items: center;
  gap: var(--spacing-xs);
  margin-top: var(--spacing-xs);
  font-size: 0.9rem;
  color: var(--medium-gray);
}

.form-help i {
  color: var(--primary-green);
}

/* Lista de Archivos */
.archivos-lista {
  margin-top: var(--spacing-md);
}

.archivo-item {
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
  padding: var(--spacing-sm);
  background: var(--light-gray);
  border-radius: var(--radius-sm);
  margin-bottom: var(--spacing-xs);
  font-size: 0.9rem;
}

.archivo-item i {
  color: var(--primary-green);
}

.archivo-size {
  color: var(--medium-gray);
  font-size: 0.8rem;
}

/* Información Legal */
.legal-info {
  display: grid;
  gap: var(--spacing-lg);
}

.legal-item {
  display: flex;
  gap: var(--spacing-md);
  padding: var(--spacing-md);
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.05),
    rgba(46, 204, 113, 0.02)
  );
  border-radius: var(--radius-md);
  border-left: 4px solid var(--primary-green);
}

.legal-item i {
  font-size: 1.5rem;
  color: var(--primary-green);
  margin-top: var(--spacing-xs);
}

.legal-item ul {
  margin: var(--spacing-xs) 0;
  padding-left: var(--spacing-md);
}

.legal-item li {
  margin-bottom: var(--spacing-xs);
}

/* Acciones del Formulario */
.form-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: var(--spacing-xl);
  background: var(--off-white);
  border-top: 1px solid var(--light-gray);
}

/* Footer Público */
.public-footer {
  background: var(--footer-bg, var(--agd-green-dark));
  color: var(--footer-text, var(--text-white));
  padding: var(--spacing-xl) 0 var(--spacing-lg) 0;
  margin-top: var(--spacing-xl);
}

.footer-container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 var(--spacing-lg);
}

.footer-content {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: var(--spacing-lg);
  margin-bottom: var(--spacing-lg);
}

.footer-section h4 {
  color: var(--agd-gold) !important;
  margin-bottom: var(--spacing-md);
  font-size: 1.1rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.footer-section p {
  margin-bottom: var(--spacing-xs);
  display: flex;
  align-items: center;
  gap: var(--spacing-xs);
  color: var(--footer-text, var(--text-white));
  font-size: 0.95rem;
}

.footer-section p i {
  color: var(--text-white);
  font-size: 1.1rem;
  margin-right: var(--spacing-xs);
}

.footer-section a {
  color: var(--footer-text, var(--text-white));
  text-decoration: underline;
  display: block;
  margin-bottom: var(--spacing-xs);
  transition: var(--transition-fast);
  font-size: 0.95rem;
  padding: 4px 0;
}

.footer-section a:hover {
  color: var(--footer-link-hover, var(--agd-gold));
  text-decoration: underline;
}

.footer-bottom {
  text-align: center;
  padding-top: var(--spacing-lg);
  border-top: 2px solid rgba(255, 215, 0, 0.2);
  color: var(--footer-text, var(--text-white));
}

.footer-bottom p {
  color: var(--footer-text, var(--text-white));
  margin: 0;
  font-size: 0.9rem;
}

.footer-bottom a {
  color: var(--footer-link, var(--agd-gold-light));
  text-decoration: none;
  transition: var(--transition-fast);
  display: inline-flex;
  align-items: center;
  vertical-align: middle;
}

.footer-bottom a:hover {
  color: var(--footer-link-hover, var(--agd-gold));
  opacity: 0.9;
}

.footer-logo {
  filter: brightness(0) invert(1);
  transition: var(--transition-fast);
  vertical-align: middle;
}

.footer-bottom a:hover .footer-logo {
  filter: brightness(0) invert(1) sepia(1) saturate(5) hue-rotate(0deg);
  opacity: 0.9;
}

/* Responsive Footer */
@media (max-width: 768px) {
  .footer-content {
    grid-template-columns: 1fr;
    gap: var(--spacing-md);
  }

  .footer-section {
    text-align: center;
  }

  .footer-section h4 {
    font-size: 1rem;
  }

  .footer-bottom p {
    font-size: 0.85rem;
    line-height: 1.6;
  }

  .footer-logo {
    width: 80px !important;
  }
}

/* Responsive para Formulario Público */
@media (max-width: 768px) {
  .header-container {
    flex-direction: column;
    gap: var(--spacing-md);
    text-align: center;
  }

  .formulario-titulo {
    font-size: 2rem;
  }

  .form-grid {
    grid-template-columns: 1fr;
  }

  .form-actions {
    flex-direction: column;
    gap: var(--spacing-sm);
  }

  .radicado-actions {
    flex-direction: column;
  }

  .legal-item {
    flex-direction: column;
    text-align: center;
  }
}

/* ============================================
   20. CONSULTA PÚBLICA
   ============================================ */
.consulta-form {
  max-width: 600px;
  margin: 0 auto;
}

.input-group {
  display: flex;
  gap: var(--spacing-sm);
}

.input-group .form-control-pqrs {
  flex: 1;
}

.input-group .btn-pqrs {
  white-space: nowrap;
}

/* Resultado de Consulta */
.resultado-container {
  margin-top: var(--spacing-xl);
  animation: fadeInUp 0.5s ease;
}

.resultado-card {
  background: var(--white);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
  overflow: hidden;
  border: 2px solid var(--primary-green);
}

.resultado-header {
  background: var(--agd-green);
  color: var(--white);
  padding: var(--spacing-xl);
  text-align: center;
  position: relative;
  overflow: hidden;
}

.resultado-header::before {
  content: "";
  position: absolute;
  top: -50%;
  right: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(255, 255, 255, 0.1) 0%,
    transparent 70%
  );
  animation: float 6s ease-in-out infinite;
}

.resultado-titulo {
  font-size: 2rem;
  font-weight: 700;
  margin: 0 0 var(--spacing-md) 0;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: var(--spacing-sm);
  position: relative;
  z-index: 1;
}

.resultado-header .radicado-numero {
  font-size: 2rem;
  font-weight: 700;
  font-family: "Courier New", monospace;
  letter-spacing: 2px;
  position: relative;
  z-index: 1;
}

.resultado-body {
  padding: var(--spacing-xl);
}

/* Secciones de Información */
.info-section {
  margin-bottom: var(--spacing-xl);
  padding-bottom: var(--spacing-lg);
  border-bottom: 1px solid var(--light-gray);
}

.info-section:last-child {
  border-bottom: none;
  margin-bottom: 0;
}

.info-titulo {
  font-size: 1.3rem;
  font-weight: 600;
  color: var(--primary-green-dark);
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
  margin-bottom: var(--spacing-lg);
}

.info-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: var(--spacing-md);
}

.info-item {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-xs);
}

.info-item label {
  font-weight: 600;
  color: var(--primary-green-dark);
  font-size: 0.9rem;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.info-item span {
  color: var(--text-dark);
  font-size: 1rem;
}

.text-danger {
  color: var(--danger) !important;
  font-weight: 600;
}

/* Detalles de la PQSFA */
.detalle-content {
  display: grid;
  gap: var(--spacing-lg);
}

.detalle-item {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-xs);
}

.detalle-item label {
  font-weight: 600;
  color: var(--primary-green-dark);
  font-size: 0.9rem;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.detalle-item p {
  color: var(--text-dark);
  line-height: 1.6;
  margin: 0;
  padding: var(--spacing-sm);
  background: var(--off-white);
  border-radius: var(--radius-sm);
  border-left: 3px solid var(--primary-green);
}

/* Información del Gestor */
.gestor-info {
  display: flex;
  justify-content: center;
}

.gestor-card {
  display: flex;
  align-items: center;
  gap: var(--spacing-md);
  padding: var(--spacing-lg);
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.1),
    rgba(46, 204, 113, 0.05)
  );
  border-radius: var(--radius-lg);
  border: 2px solid var(--primary-green);
  max-width: 400px;
}

.gestor-avatar {
  width: 60px;
  height: 60px;
  background: var(--agd-green);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--white);
  font-size: 1.5rem;
}

.gestor-details h4 {
  margin: 0 0 var(--spacing-xs) 0;
  color: var(--primary-green-dark);
  font-size: 1.1rem;
}

.gestor-details p {
  margin: 0;
  color: var(--medium-gray);
  font-size: 0.9rem;
}

/* Acciones del Resultado */
.resultado-actions {
  display: flex;
  gap: var(--spacing-sm);
  justify-content: center;
  margin-top: var(--spacing-xl);
  padding-top: var(--spacing-lg);
  border-top: 1px solid var(--light-gray);
}

/* Información Adicional */
.info-adicional {
  margin-top: var(--spacing-xl);
}

.info-adicional .info-grid {
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
}

.info-adicional .info-item {
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: var(--spacing-md);
  padding: var(--spacing-md);
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.05),
    rgba(46, 204, 113, 0.02)
  );
  border-radius: var(--radius-md);
  border-left: 4px solid var(--primary-green);
}

.info-adicional .info-item i {
  font-size: 1.5rem;
  color: var(--primary-green);
  margin-top: var(--spacing-xs);
}

.info-adicional .info-item h4 {
  margin: 0 0 var(--spacing-xs) 0;
  color: var(--primary-green-dark);
  font-size: 1rem;
}

.info-adicional .info-item p,
.info-adicional .info-item ul {
  margin: 0;
  color: var(--text-dark);
  font-size: 0.9rem;
  line-height: 1.5;
}

.info-adicional .info-item ul {
  padding-left: var(--spacing-md);
}

.info-adicional .info-item li {
  margin-bottom: var(--spacing-xs);
}

/* Responsive para Consulta Pública */
@media (max-width: 768px) {
  .input-group {
    flex-direction: column;
  }

  .resultado-titulo {
    font-size: 1.5rem;
  }

  .resultado-header .radicado-numero {
    font-size: 1.5rem;
  }

  .info-grid {
    grid-template-columns: 1fr;
  }

  .gestor-card {
    flex-direction: column;
    text-align: center;
  }

  .resultado-actions {
    flex-direction: column;
  }

  .info-adicional .info-item {
    flex-direction: column;
    text-align: center;
  }
}

/* ============================================
   21. PANEL DEL GESTOR
   ============================================ */
.fila-urgente {
  background: linear-gradient(
    135deg,
    rgba(243, 156, 18, 0.1),
    rgba(243, 156, 18, 0.05)
  ) !important;
  border-left: 4px solid #f39c12 !important;
}

.fila-urgente:hover {
  background: linear-gradient(
    135deg,
    rgba(243, 156, 18, 0.15),
    rgba(243, 156, 18, 0.08)
  ) !important;
}

.fila-vencida {
  background: linear-gradient(
    135deg,
    rgba(231, 76, 60, 0.1),
    rgba(231, 76, 60, 0.05)
  ) !important;
  border-left: 4px solid #e74c3c !important;
}

.fila-vencida:hover {
  background: linear-gradient(
    135deg,
    rgba(231, 76, 60, 0.15),
    rgba(231, 76, 60, 0.08)
  ) !important;
}

.text-warning {
  color: #f39c12 !important;
}

.text-danger {
  color: #e74c3c !important;
}

/* Indicadores de urgencia en la tabla */
.fila-urgente td:first-child {
  position: relative;
}

.fila-urgente td:first-child::before {
  content: "⚡";
  position: absolute;
  left: -20px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 1.2rem;
  animation: pulse 2s infinite;
}

.fila-vencida td:first-child::before {
  content: "⚠️";
  position: absolute;
  left: -20px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 1.2rem;
  animation: pulse 2s infinite;
}

/* Botones de acción mejorados */
.action-buttons {
  display: flex;
  gap: var(--spacing-xs);
  flex-wrap: wrap;
}

.action-buttons .btn-pqrs {
  min-width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
}

/* Tooltips para botones */
.btn-pqrs[title] {
  position: relative;
}

.btn-pqrs[title]:hover::after {
  content: attr(title);
  position: absolute;
  bottom: 100%;
  left: 50%;
  transform: translateX(-50%);
  background: var(--dark-gray);
  color: var(--white);
  padding: 4px 8px;
  border-radius: 4px;
  font-size: 0.8rem;
  white-space: nowrap;
  z-index: 1000;
  margin-bottom: 5px;
}

/* Indicadores de estado mejorados */
.badge-pqrs {
  position: relative;
  overflow: hidden;
}

.badge-vencida {
  animation: pulse 2s infinite;
}

.badge-vencida::after {
  content: "";
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(
    90deg,
    transparent,
    rgba(255, 255, 255, 0.3),
    transparent
  );
  animation: shimmer 2s infinite;
}

/* Mejoras en la tabla del gestor */
.table-pqrs tbody tr {
  transition: all 0.3s ease;
}

.table-pqrs tbody tr:hover {
  transform: translateY(-2px);
  box-shadow: 0 4px 12px rgba(46, 204, 113, 0.15);
}

/* Responsive para Panel del Gestor */
@media (max-width: 768px) {
  .action-buttons {
    flex-direction: column;
    gap: var(--spacing-xs);
  }

  .action-buttons .btn-pqrs {
    width: 100%;
    justify-content: flex-start;
    padding: 8px 12px;
  }

  .fila-urgente td:first-child::before,
  .fila-vencida td:first-child::before {
    display: none;
  }

  .asunto-preview {
    max-width: 150px;
  }
}

/* ============================================
   22. GENERADOR DE RESPUESTAS
   ============================================ */
.info-pqrs-section {
  margin-bottom: var(--spacing-xl);
}

.asunto-completo,
.descripcion-completa,
.lineas-asignadas {
  margin-top: var(--spacing-lg);
  padding-top: var(--spacing-lg);
  border-top: 1px solid var(--light-gray);
}

.asunto-completo label,
.descripcion-completa label,
.lineas-asignadas label {
  font-weight: 600;
  color: var(--primary-green-dark);
  font-size: 0.9rem;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  display: block;
  margin-bottom: var(--spacing-sm);
}

.asunto-completo p {
  font-size: 1.1rem;
  font-weight: 500;
  color: var(--text-dark);
  margin: 0;
  padding: var(--spacing-sm);
  background: var(--off-white);
  border-radius: var(--radius-sm);
  border-left: 3px solid var(--primary-green);
}

.descripcion-texto {
  background: var(--off-white);
  padding: var(--spacing-md);
  border-radius: var(--radius-md);
  border-left: 3px solid var(--primary-green);
  line-height: 1.6;
  color: var(--text-dark);
  max-height: 200px;
  overflow-y: auto;
}

/* Plantillas de Respuesta */
.plantillas-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: var(--spacing-md);
  margin-top: var(--spacing-md);
}

.plantilla-btn {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--spacing-sm);
  padding: var(--spacing-lg);
  border: 2px solid var(--light-gray);
  border-radius: var(--radius-md);
  background: var(--white);
  cursor: pointer;
  transition: var(--transition-medium);
  text-align: center;
}

.plantilla-btn:hover {
  border-color: var(--primary-green);
  background: linear-gradient(
    135deg,
    rgba(46, 204, 113, 0.05),
    rgba(46, 204, 113, 0.02)
  );
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.plantilla-btn i {
  font-size: 2rem;
  color: var(--primary-green);
}

.plantilla-btn span {
  font-weight: 600;
  color: var(--primary-green-dark);
  font-size: 0.9rem;
}

/* Editor Summernote personalizado */
.note-editor {
  border: 2px solid var(--light-gray) !important;
  border-radius: var(--radius-md) !important;
}

.note-editor.note-frame .note-editing-area .note-editable {
  padding: var(--spacing-md) !important;
  font-family: "Inter", sans-serif !important;
  line-height: 1.6 !important;
}

.note-toolbar {
  background: var(--agd-green) !important;
  border-radius: var(--radius-md) var(--radius-md) 0 0 !important;
}

.note-btn {
  color: var(--white) !important;
}

.note-btn:hover {
  background: rgba(255, 255, 255, 0.2) !important;
}

/* Previsualización */
.preview-document {
  font-family: "Times New Roman", serif;
  line-height: 1.8;
  color: var(--text-dark);
}

.document-header {
  text-align: center;
  margin-bottom: var(--spacing-xl);
  padding-bottom: var(--spacing-lg);
  border-bottom: 2px solid var(--primary-green);
}

.document-header h2 {
  color: var(--primary-green);
  font-size: 1.5rem;
  margin-bottom: var(--spacing-md);
  font-weight: 700;
}

.document-header p {
  margin: var(--spacing-xs) 0;
  font-size: 0.9rem;
  color: var(--medium-gray);
}

.document-content {
  margin-top: var(--spacing-lg);
}

.document-content p {
  margin-bottom: var(--spacing-md);
  text-align: justify;
}

.document-content ul,
.document-content ol {
  margin-bottom: var(--spacing-md);
  padding-left: var(--spacing-lg);
}

.document-content li {
  margin-bottom: var(--spacing-xs);
}

.document-content strong {
  color: var(--primary-green-dark);
}

/* Responsive para Generador de Respuestas */
@media (max-width: 768px) {
  .plantillas-grid {
    grid-template-columns: 1fr;
  }

  .plantilla-btn {
    flex-direction: row;
    text-align: left;
  }

  .plantilla-btn i {
    font-size: 1.5rem;
  }

  .form-actions {
    flex-direction: column;
    gap: var(--spacing-sm);
  }

  .form-actions .btn-pqrs {
    width: 100%;
  }
}

/* ============================================
   23. VALIDACIÓN DE LÍNEAS DE TRABAJO
   ============================================ */
.alerta-sin-linea {
  border: 2px solid #f39c12 !important;
  background: linear-gradient(
    135deg,
    rgba(243, 156, 18, 0.1),
    rgba(243, 156, 18, 0.05)
  );
  animation: pulseWarning 2s infinite;
}

@keyframes pulseWarning {
  0%,
  100% {
    box-shadow: 0 0 0 0 rgba(243, 156, 18, 0.4);
  }
  50% {
    box-shadow: 0 0 0 10px rgba(243, 156, 18, 0);
  }
}

.alerta-header {
  display: flex;
  align-items: center;
  gap: var(--spacing-sm);
  font-size: 1.1rem;
  color: var(--warning-color);
  margin-bottom: var(--spacing-md);
  padding-bottom: var(--spacing-sm);
  border-bottom: 2px solid var(--warning-color);
}

.alerta-header i {
  font-size: 1.5rem;
  animation: shake 0.5s infinite;
}

@keyframes shake {
  0%,
  100% {
    transform: rotate(0deg);
  }
  25% {
    transform: rotate(-5deg);
  }
  75% {
    transform: rotate(5deg);
  }
}

.alerta-content {
  color: var(--text-dark);
}

.alerta-content p {
  margin-bottom: var(--spacing-sm);
  line-height: 1.6;
}

.alerta-content ul {
  margin: var(--spacing-md) 0;
  padding-left: var(--spacing-lg);
  list-style: none;
}

.alerta-content ul li {
  margin-bottom: var(--spacing-sm);
  padding-left: var(--spacing-md);
  position: relative;
}

.alerta-content ul li::before {
  content: "▸";
  position: absolute;
  left: 0;
  color: var(--warning-color);
  font-weight: bold;
}

.alerta-actions {
  display: flex;
  gap: var(--spacing-sm);
  margin-top: var(--spacing-md);
  padding-top: var(--spacing-md);
  border-top: 1px solid rgba(243, 156, 18, 0.3);
}

.btn-pqrs-warning {
  background: linear-gradient(135deg, #f39c12, #e67e22);
  color: var(--white);
  border: none;
}

.btn-pqrs-warning:hover {
  background: linear-gradient(135deg, #e67e22, #d35400);
  transform: translateY(-2px);
  box-shadow: 0 4px 12px rgba(243, 156, 18, 0.3);
}

/* Confirmación requerida */
.confirmacion-sin-linea {
  margin-top: var(--spacing-lg);
  animation: slideInUp 0.5s ease;
}

@keyframes slideInUp {
  from {
    opacity: 0;
    transform: translateY(20px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.form-check-pqrs {
  display: flex;
  align-items: flex-start;
  gap: var(--spacing-sm);
  padding: var(--spacing-md);
}

.form-check-input {
  width: 20px;
  height: 20px;
  margin-top: 4px;
  cursor: pointer;
  accent-color: var(--danger-red);
}

.form-check-label {
  flex: 1;
  cursor: pointer;
  user-select: none;
  line-height: 1.6;
}

.form-check-label strong {
  color: var(--danger-red);
  font-size: 1.05rem;
}

/* Botón deshabilitado hasta confirmar */
#btnEnviarRespuesta:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  background: var(--medium-gray);
}

/* Responsive para validación */
@media (max-width: 768px) {
  .alerta-actions {
    flex-direction: column;
  }

  .alerta-actions .btn-pqrs {
    width: 100%;
  }

  .alerta-content ul {
    padding-left: var(--spacing-md);
  }
}